Industries / Retail & E-commerce
๐Ÿ›’ Industry Guide

Cybersecurity for Retail & E-commerce

Retail and e-commerce companies face a relentless stream of cyber threats โ€” from payment skimming and account takeover to inventory fraud and data breaches. With India's DPDPA 2023 and PCI-DSS v4.0, compliance requirements have never been more stringent. Crewtec helps retailers and e-commerce companies secure payment systems, protect customer data, and pass PCI-DSS audits.

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Applicable Regulations & Frameworks

PCI-DSS v4.0DPDPA 2023ISO 27001:2022RBI Payment Security Guidelines

37%

Of Indian e-commerce companies faced a security incident in 2023

โ‚น5.4 Cr

Average cost of a retail data breach in India

80%

Of retail breaches exploit web application vulnerabilities

Key Security Challenges in Retail & E-commerce

Industry-specific threats and compliance gaps that our consultants see repeatedly.

Payment Card and UPI Security

Payment processing systems are the primary target in retail cyberattacks. PCI-DSS compliance and regular VAPT are mandatory for any company processing card or UPI payments.

E-commerce Platform Vulnerabilities

Web application vulnerabilities (SQLi, XSS, IDOR) in e-commerce platforms can expose millions of customer records and enable payment fraud.

Loyalty Program Fraud

Customer loyalty accounts are frequently targeted for credential stuffing attacks that drain points, redeem vouchers, and expose customer PII.

Customer Data Under DPDPA

India's DPDPA 2023 requires explicit consent for collecting customer personal data, clear data retention policies, and breach notification within 72 hours.

Recommended Services for Retail & E-commerce

Services we typically deploy for Retail & E-commerce organisations, based on regulatory requirements and risk profile.

Client Success Story

PCI-DSS Compliance for an Omnichannel Retailer

A Bengaluru-based omnichannel retailer with 200+ stores achieved PCI-DSS Level 2 compliance after Crewtec conducted a full gap assessment, payment system VAPT, and policy implementation โ€” in 12 weeks.

PCI-DSS Level 2 compliant, zero card fraud incidents post-implementation

Other Industries We Serve

Ready to Secure Your Retail & E-commerce Organisation?

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